Answers before you even need to ask.

We build and maintain products for Odoo, PrestaShop, Shopify, and Magento, along with connectors that move data between commerce, ERP, payment, shipping, and third-party systems.

Each store listing identifies its supported platform versions. If your version is not listed, contact us before purchasing and our team will confirm compatibility or recommend the safest upgrade path.

Products include setup guidance and the updates defined by their store license. Major platform-version migrations or custom changes may require a separate estimate.

We start with a short discovery conversation to understand the business goal, current platform, integrations, users, and constraints. We then define scope, milestones, responsibilities, and an estimated delivery plan.

Yes. We regularly extend existing systems and collaborate with internal developers, agencies, designers, and infrastructure teams. We first review the codebase and deployment process to reduce delivery risk.

Projects use milestone-based updates, shared issue tracking, demonstrations, and documented decisions. The communication cadence is agreed during kickoff and adjusted to match the project's pace.

Yes. We build REST, GraphQL, webhook, and middleware integrations for orders, products, inventory, customers, payments, shipping, accounting, and other operational workflows.

We map source and destination data, create repeatable migration scripts, validate record counts and relationships, test on staging, and plan a controlled final sync with rollback steps.

Monitoring can include sync logs, retry handling, alerts, reconciliation reports, and scheduled health checks. The exact coverage depends on the support plan and the criticality of the workflow.

Share the product name and version, platform version, steps to reproduce, expected result, actual result, relevant screenshots or logs, and whether the issue occurs in staging or production.

Yes. Support plans can cover bug fixes, compatibility updates, monitoring, performance work, security maintenance, small improvements, and planned enhancement releases.

Urgent support is available based on your active support agreement. We first stabilize the affected workflow, then investigate the root cause and document the corrective action.